Newcastle Safeguarding Children Partnership "Working Together" with Clennell Education Solutions

Date Submitted:

09/01/2025

Key Words:

Chatbot, Communicating Online

Age Groups:

8-11

Incident Description

Year 4 student was communicating with an AI bot about their low mood and wanting to self-harm. They also made a disclosure of a sexual assault.

Dad of the student reported these conversations to school staff and showed them screen shots of the conversations.

Guidance for Safeguarding Response

  • School staff to spoke to the child as an initial fact find regarding these conversations and the disclosure.
  • The child shared they were just curious about what they could ask an AI bot and what the response would be and confirmed they had not been sexually assaulted.
  • Discussions with parents about parental controls on wifi & devices and monitoring child’s usage.
  • Discussions with child to reinforce messages about keeping themselves safe online and talking to trusted adults
  • School recorded the incident and facilitated regular 1:1 opportunities to allow the child to share their voice and build in any necessary support