Family Help Guidance

The Family Help Service provides a seamless service throughout the targeted Early Help and Child in Need spectrum.

Within Family Help there is a range of skills and experience delivered by Family Help Keyworkers and Social Workers which encompasses our Family Help Lead Practitioners and support provided by Family Support Workers who can deliver specific help to families.

Family Help in Newcastle is locality-based, meaning that professional relationships are established to support families and encompasses 8 locality-based Family Help Teams plus the Additional Support Needs Team, all of which are led by a Social Work Team Manager and supported by Social Work Assistant Team Managers.

Family Help encompasses traditional targeted Early Help and Child in Need and includes identifying support needs based on a Family Help Assessment and providing support through a Family Help Plan. It is connected to Community Family Offer and the Child Protection system and there is effective interface between all parts of this system to ensure children and families are supported at the appropriate level of need and risk on the continuum. Families receiving support from the Family Help Service have one assessment and plan: the Family Help Assessment & Plan.